We are currently accepting applications for June 2025 start date.
The Client Service Assistant (CSA) role is an entry-level opportunity to gain exposure to the insurance industry. You will work alongside and support the activities of our Client Service Associates, Executives, and Producers through performing a range of service and marketing activities while maintaining a well-rounded, current knowledge of insurance products and coverages.
A DAY IN THE LIFE: https://youtu.be/PZ-V0W8RH2k
WHAT YOULL DO (Essential Job Duties)
As a Client Service Assistant, you will provide support and assist with the following:
Inquiries relating to general client service from clients and their employees regarding benefit coverages and questions
Basic understanding of Compliance topics (DOL, ERISA, COBRA, FMLA, etc.)
Cultivation of carrier and client relationships
Renewal & Marketing
Marketing efforts and plan implementation for new business and renewals
Preparation and presentation of analysis for renewal and marketing results
Preparation of enrollment materials and presentations
Set up and maintenance of benefit administration systems
Administrative
Maintenance of client information in Agency Management System
Eligibility services including employee additions and terminations for select employer groups
Monthly, quarterly and annual reporting
Auditing invoices and eligibility
Other tasks as assigned
WHAT YOU BRING TO THE TABLE (Preferred Qualifications)
Attention to detail
Time management and workflow prioritization
Effective oral and written communication
Eagerness to learn
Proactive problem solving
WORKING AT SSP
Learn more about what we do: https://sspins.com/
We are Selfless, Stewards of our Partnerships.
We love to have fun . https://youtu.be/tgHrOhFDmRI
And were here to support you!
PERKS/BENEFITS
Unlimited PTO
Health Insurance (Medical/Dental/Vision)
Safe Harbor 401K (We contribute 3% regardless of whether you do!)
Dress For Your Day
Flexible Work Schedule
Clear Growth Path
In-House Continuing Education
Team Outings & Events
Community Outreach