Do you enjoy customer service, solving problems and helping people? How would you like to work with one of the nation’s best companies to work for? We can open the door for you! We are one of the largest national staffing firms and we are currently seeking candidates for an Inbound customer service call center position.
This company is a growing organization that wishes to bring on those… individuals who want to thrive and grow in a flexible, dynamic environment! If you feel you are one of these individuals and have a desire to work for a rapidly growing call center in Cleveland ,OH please apply to this position we would love to speak to you.
We Offer: IND-PGH
Immediate Openings!!
Shift: 1st and 2nd shift Openings
Training — Paid, virtual classroom training.
Quick advancement opportunity with our rapid growth!
Full Benefits including Medical and Dental
Business casual dress code
REQUIRED:You will need to supply your own computer and internet. Below are the computer and schedule requirements that are needed.
Processor: i5 Core Processor OR 2000 Benchmark Score (review benchmark score at https://www.cpubenchmark.net/
Memory: At least 12GB
2nd Monitor and Headset
Ability to work a 3 weekday/2 weekend day schedule
Your specific duties will include:
Support intake and dispatch emergency road service calls to truckers that call in
Handle escalated issues from the tire service centers
Answer calls from customers who have broken down and work to locate a service provider in the area
Inputting relevant call information into PC. Processing new sales orders or upgrading panel type
Transferring calls to other departments/call centers if customer require.
Skills required:
High School Diploma or GED
Ability to move fast fix problems and be nice
Previous Customer Service Experience, Call Center experience is a plus
Exceptional written and verbal communication skills in the English language.
Work from home experience preferred.
History of great attendance
Must be highly organized and able to follow-through
PC familiarity and proficient typing skills- 35 wpm.
Ability to navigate through several web applications simultaneously.
Strong technical skills.
Must be articulate and professional
Our Company is committed to equal opportunity principles.
Job Types: Full-time, Contract
Salary: $13.00 per hour
Benefits:
Flexible schedule
Paid training
Work from home
Shift:
8 hour shift
Weekly day range:
Every weekend
Weekend availability
Job Types: Part-time, Contract
Pay: $13.00 per hour
Expected hours: No less than 20 per week
Benefits:
On-the-job training
Work from home
Experience level:
No experience needed
Shift:
4 hour shift
Evening shift
Night shift
Weekly day range:
Every weekend
Weekends as needed
Work setting:
Remote
Work Location: Remote