Summary
Please note that while this is a remote position, it is required that the candidate resides within 50 miles of a major airport.**
Yelps mission is to connect people with great local businesses. Yelps Enterprise team partners with National businesses to provide industry leading digital advertising solutions. Yelps Services offering, inclusive of our Request A Quote (RAQ) product, delivers strong ROI by driving leads to businesses.
The Director, Services Growth role is the face of Yelps Services business within the Enterprise team, and supports our revenue growth with our largest clients and prospective customers. This is a client-facing role where you will be a key influencer in the sales cycle, partnering with sales reps and leadership to be the authority of Services offerings (including RAQ) during meetings. Through your client engagement, you will be instrumental in defining and improving our go-to-market strategy, while working cross functionally to execute on our growth goals.
You are an expert in the Services digital advertising ecosystem, possessing knowledge of all digital advertising models and major platforms. You serve as a thought leader within the business and are curious, driven, creative, and hungry to build something big at Yelp.
What You’ll Do
You will support organization revenue goals by joining client calls to demonstrate platform capabilities, sell in the value and help overcome client objections
You will lead the development of our Enterprise Services playbook, clearly outlining the platforms best sales practices, improving our sales efficiency in partnership with Sales leadership, Sales Enablement and Customer Success
You will provide regular reporting on the state of the business, analyzing trends and sharing insights with leadership to improve our sales strategy and product
You will serve as the sales subject-matter expert on the Services verticals & RAQ product and our process
You will represent Services vertical within Enterprise sales as a key liaison in coordinating with other internal functions (e.g. Product, BizDev, Finance, Marketing, etc.)
You will assist Sales and Product Marketing in pitching new partnerships and features
You will provide ongoing feedback to the Product Management team to improve capabilities and offerings
You will provide executive leadership recommendations across the digital landscape, rooted in revenue growth supported by data driven insights
Working through creative solutions to help Services customers adapt their existing operational execution such that it supports Yelps offering (including, but not limited to: Leads API and CAPI adoption)
What It Takes To Succeed
You have a BA/BS degree or similar college level education
You have 10+ years in digital advertising sales and 5+ years extensive experience within the Services vertical
You have knowledge of the Services vertical including areas such as lead generation, lead management & qualification, and measurement/attribution
You have excellent analytical, data driven strategy and project management skills
You have strong attention to detail, process optimization orientation and problem-solving skills
You have the ability to work with and respectfully influence all levels of the organization
You are a motivated go-getter with a high capacity to multitask and prioritize
You are able to navigate uncertainty successfully for all parties and lead to desired outcomes
You believe in Yelps mission and naturally put the company and team first
You play well with others, you treat others with respect, bring a positive attitude to the table and value diversity in viewpoints
You are ready and willing to roll up your sleeves and build something big at Yelp
What You’ll Get
Base salary range is $165,000 – $192,500 plus performance based incentives
Effective your first day: Full medical, vision, and dental coverage
Mental health support and services via Modern Health
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 7 paid wellness days, 12 paid holidays, plus one floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Professional development reimbursement
Work from home reimbursement
Closing
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include Playing Well With Others and Authenticity.
Were proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
Actual salary offered may vary based on multiple factors, including but not limited to, an individual’s location and experience.
We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 415-969-8488.
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.
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