Schedule Details: Monday through Friday Scheduled Hours: 0800-1700 Shift: 1 – Day Shift, 8 Hours (United States of America) Hours: 40 This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver ? regardless of their title or responsibilities… Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Position Summary: In Radiology, an actionable finding is a finding that is identified on imaging exams that were performed for a different purpose and requires follow up. This position acts as a lead for system-wide Actionable Findings and is responsible for the success of the program by engaging in PDSA/performance improvement processes to refine and improve outcomes as well as managing the Actionable Findings Analysts work schedules and work effort. Major Responsibilities: Actionable Findings: Oversees the process to ensure that follow up recommendations for Actionable Findings have been completed. This includes reviewing and gathering information from multiple sources within the electronic medical record. Ensures the patient and/or patient?s primary care provider is informed of the recommendation for the actionable finding. Documents actions and steps taken in the medical record. Refers questions or concerns regarding the actionable finding(s) to the reading radiologist. Uses quantitative and qualitative data analysis to assess and recommend program improvements. Performs PDSA/performance improvement for the actionable findings process to refine and improve outcomes. Management Duties: Acts as lead for the success of the program. Works collaboratively with organizational stakeholders and department leadership (Radiology, Emergency Department, Quality, Risk Management) and facilitates Actionable Finding meetings with above departments. Develops, implements, supports and/or attends related programs/workshops/seminars/support services, etc. Creates and publishes work schedule for Actionable Findings staff; manages time off requests and ensures work time is documented correctly. Prepares metrics for Actionable Findings Leadership to meet requests for data. Monitors work effort of Actionable Findings staff, monitors backlog and metrics, escalates any issues with productivity to leadership. Communicates changes in workflow process to Actionable Findings staff; maintains documentation of workflow processes and SharePoint site. Participates in the annual employee review process with Actionable Finding leadership; assists with ongoing education for Actionable Findings staff. Position Qualifications: License/Certification/Education: Required: Bachelor?s degree in Nursing. Current Massachusetts Registered Nurse licensure and registration. Preferred: Master?s Degree. Experience/Skills: Required: Minimum of 5 years nursing experience. Demonstrated leadership skills. Skilled with an Electronic Medical Record (EMR) software. Excellent teaching skills, consultation skills and customer service skills. Excellent critical thinking skills and attention to detail. Excellent verbal and written communications skills. Computer literate with knowledge of Excel, maintenance of spreadsheets. Preferred: Experience with project implementation/improvement initiatives. Lean Yellow or Green Belt Training/Certification. Experience in the acute care or ambulatory setting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We?re striving to make respect a part of everything we do at UMass Memorial Health ? for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible. At UMass Memorial Health, everyone is a caregiver. No matter their responsibilities or title, every employee or ?caregiver? fills an important role for our patients and their families every day. Who is a caregiver? It?s not just the person who delivers the care. It?s all the people who make it work ? and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day
