In the role of Airbnb Guest Communication, you will be pivotal in delivering outstanding customer service and enhancing guest experiences
Must have reliable internet and smart phone. Candidate will communicate with guests via phone, Airbnb app, iGMS app, SMS, and Whatsapp.
Should be able to answer calls/messages during the day as well as weekends and holidays. Position involves taking care of 1 unit so volume of messages is low but they should be replied to promptly, ideally within 20 minutes.
Must have reliable transportation, mobile/internet connection and respond to messages in a timely fashion.
Hours are not fixed, but based on guest requirements, so a flexible schedule is required.
Job Type: Part-time
Pay: $200.00 – $300.00 per month
Schedule:
Evening shift
Holidays
On call
Weekends as needed
Application Question(s):
How many minutes is the Ilikai in Waikiki from your home and work?
Please mention current jobs and how flexible your hours are at that job.
Please list personal transportation you have
Do you have a flexible schedule during the day?
Ability to Relocate:
Honolulu, HI 96815: Relocate before starting work (Required)
Work Location: Hybrid remote in Honolulu, HI 96815
