American Express Virtual Assistant (Work At Home) Apply Now
Job Summary…
Type: Full-Time
Salary: Competitive, based on experience
Working Hours: Flexible schedule
Company: American Express
Remote Location: Yes
Benefits: Health, Dental, Paid Training, Paid Vacations, and more
Job Description
Are you looking for a flexible, work-from-home opportunity? Do you thrive in providing exceptional customer service and support? American Express is seeking dedicated and motivated individuals to join our team as Virtual Assistants. This role allows you to work remotely, offering you the convenience and flexibility to balance your personal and professional life effectively.
As a Virtual Assistant at American Express, you will play a critical role in delivering top-notch service to our customers. You will be assisting with various tasks, from handling customer inquiries to managing schedules and supporting administrative functions. Your ability to communicate effectively and provide efficient solutions will contribute significantly to our mission of maintaining the highest standards of customer satisfaction.
Requirements
High school diploma or equivalent required; Associates or Bachelors degree preferred
Minimum of 1-2 years of customer service or administrative experience
Excellent verbal and written communication skills
Proficiency in MS Office Suite (Word, Excel, Outlook)
Strong organizational and multitasking abilities
Reliable high-speed internet connection
Ability to work independently and manage time effectively
Responsibilities
Respond to customer inquiries via email, chat, and phone
Manage and organize schedules, appointments, and meetings
Assist with administrative tasks such as data entry, document preparation, and filing
Provide support for special projects and initiatives as needed
Maintain accurate records and ensure data integrity
Communicate effectively with team members and other departments
Identify and escalate issues to ensure timely resolution
Benefits
Comprehensive health and dental insurance
Paid training programs to enhance your skills
Generous paid vacation and leave policies
Opportunities for career growth and advancement
Flexible working hours to accommodate your lifestyle
Employee assistance programs
Discounts on American Express products and services
Educational Qualifications
High school diploma or equivalent required
Associates or Bachelors degree preferred
Experience
1-2 years of customer service or administrative experience preferred
Company Overview
American Express is a globally integrated payments company, providing customers with access to products, insights, and experiences that enrich lives and build business success. As a leader in the financial services industry, we are committed to providing our employees with opportunities for professional and personal growth. We value the diverse backgrounds and perspectives of our team members and strive to create an inclusive environment where everyone can thrive.
Join American Express and be part of a team that values integrity, respect, and excellence. Apply now and start your journey towards a rewarding career with us!
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