Join our team as an Apple At Home Advisor and provide top-notch customer support from the comfort of your own home. As an Advisor, you’ll be the friendly voice that assists Apple customers with their inquiries, technical issues, and product-related questions.
Key Responsibilities:
Respond to customer inquiries via phone, chat, and email.
Troubleshoot and resolve technical issues with Apple products.
Provide product information and guidance to customers.
Ensure customer satisfaction through effective communication and problem-solving.
What You Will Do:
Engage with customers to understand and address their needs.
Navigate and utilize Apple’s internal support systems.
Stay updated on Apple products and services to provide accurate information.
Collaborate with team members to share knowledge and improve support processes.
Benefits:
Competitive hourly rate of $26.
Work from the comfort of your home.
Access to Apple’s employee discounts on products.
Opportunities for career growth within the Apple ecosystem.
Comprehensive training and ongoing support.
If you think this role describes you, we would love to hear from you. Apply now to join our team!