Job Summary of Associate Product Merchandiser:
Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
Responsibilities of Associate Product Merchandiser:
Pioneers in the field of customer experience advocate for practices that enhance interactions with both internal team members and external customers
Encourages and exemplifies a beneficial store culture founded on integrity, authenticity, and dignity
Rings up customer transactions and processes returns with precision in accordance with set operational protocols
Emphasizes the benefits of credit and loyalty schemes in customer communications
Abides by the merchandising philosophy and adheres to the established procedures and standards in place
Efficiently follows company guidelines and standards when processing and setting up merchandise for display and sale
Initiates and engages in store recovery as necessary throughout the day
Abides by the organizational, cleanliness, and recovery measures for the sales floor and assists in maintaining the cleanliness of the entire store
Gives and accepts continual recognition and positive critique
Adheres to the entirety of labor laws, regulations, and company policies
Backs and engages in initiatives aimed at minimizing loss and decreasing shrink within the store
Is involved in fostering safety consciousness and maintaining a safe environment
Engages in other assignments as directed
Requirements of Associate Product Merchandiser:
Has a strong grasp of customer service principles and practices
Flexible in scheduling to provide support as needed for the organization
Demonstrates excellent organizational abilities with a focus on the finer points
Proficient in multitasking efficiently
Possesses the capacity to appropriately handle shifts in direction or unexpected situations, supported by strong communication skills
Efficient in handling heavy loads with or without the requirement for modifications
Displays adeptness in working with peers and supervisors to achieve objectives
A positive encounter with customers holds precedence in the retail industry
