CornerStone Staffing is hiring qualified professionals for a
Call Center Customer Service Representative role from home in the Dallas-Fort Worth area…
Seeking a long-term opportunity? Apply now!
Job Title: Call Center – Customer Service Representative
Location: Work From Home – MUST LIVE IN DALLAS-FORT WORTH
Pay: $15.00/hr. (Pay Differential: $16 for Bilingual Spanish/English)
Schedule: Monday-Friday, 8am-4:30pm (MUST BE OPEN TO WORK OVERTIME AS NEEDED)
Responsibilities:
Handle a high volume of outbound calls efficiently and professionally
Read scripts verbatim and record responses accurately
Manage and resolve customer inquiries and issues in a timely manner
Maintain detailed and accurate records of customer interactions and transactions
Code responses and update customer information in the system
Ensure high-quality service and adherence to company policies during every call
Adapt to changes in call volume and workflow to meet organizational needs
Provide exceptional customer service while maintaining a positive and professional demeanor
Requirements:
High School Diploma/GED
3+ years of Customer Service experience
2+ years Call Center experience
Bilingual Candidates MUST BE fluent in Spanish & English
Must be able to type 35wpm
MUST HAVE: Reliable Internet Service (Speed Test Conducted)
MUST HAVE: Designated work area free from distractions
Application Process Includes:
Background check
Drug Screen
Script Test
Clerical Testing
To Apply for this Job:
Click the Apply Online button, then:
If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.
Job #: 146851
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Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.
CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity