Agents will answer inbound calls and generate outbound calls. Agents will track and place orders,provide support for products and services and triage the customers issue. Agents will collect outstanding balances, correct verification and eligibility issues, troubleshoot, and address general customer questions.
**This is a WORK FROM HOME Position; however, you MUST live LOCALLY
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$16.50 per hour + 20% shift Differential per hour after 5PM
Production Schedule: Monday – Friday: 12:30P-9p & 3:30p-12a
** Background check and drug screening will be conducted ***
Experience and Skills:
Minimum 2 years of data entry and call center experience.
Data Entry Skills
MS Office Experience.
Ability to multitask across multiple systems.
Chat etiquette.
Good grammar
Ability to type minimum of 35 WPM
Attention to detail.
You will be eligible for:
Health insurance
Dental insurance
Vision insurance
Life insurance
Paid time off
Tuition Reimbursement
401(k) or retirement plan
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Evening shift
Monday to Friday
Night shift
Location:
Pennsylvania (Required)
Work Location: Remote