Job Title: Call Center Specialist (Part-Time) – Simi Valley
Job Type: Part-Time (Under 4 hours)
Company: AT&T
Salary: $15-$20 per hour
Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations
Job Summary:
AT&T, one of the leading telecommunications companies in the US, is seeking a part-time Call Center Specialist. This role is stationed in Simi Valley and offers a flexible schedule with working hours not exceeding four hours per shift. The selected candidate will be entitled to an hourly wage between $15 and $20, depending on experience. In addition, AT&T offers attractive benefits, including health and dental insurance, paid training, and paid vacations.
Job Description:
As a Call Center Specialist, you will be the front line of our customer service operations. Your primary responsibility will be to answer incoming calls and provide thorough, accurate, and efficient customer service. You will also be tasked with maintaining customer accounts and records, as well as resolving customer complaints or forwarding them to the relevant departments.
Responsibilities:
Answer incoming customer calls and provide excellent customer service
Maintain accurate customer accounts and records
Resolve customer complaints or forward them to the relevant departments
Follow communication scripts and handle different topics
Identify customers needs, clarify information, and provide solutions
Requirements:
High school diploma or equivalent
Proven experience in a customer service or call center role is a plus
Excellent communication and interpersonal skills
Ability to handle stressful situations and maintain composure
Willingness to learn and adapt to new technologies
Proficiency in English; bilingual a plus
Benefits:
Health Insurance
Dental Insurance
Paid Training
Paid Vacations
Company Overview:
AT&T is an American multinational conglomerate holding company and one of the world’s largest telecommunications companies. We value our employees and believe in fostering growth and development. We provide an environment that enables our employees to take charge of their careers.
If you believe you meet the requirements and are interested in a rewarding career filled with opportunities, apply today!
AT&T is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.