At ThirdChannel ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on taylormadegolf.com. We believe in the power of human connections to provide premium service to online customers mirroring an in-store experience. No bots. Just real, honest people sharing their passion and expertise.
RESPONSIBILITIES AND DUTIES
Be brand passionate – share your love and expertise for the game and brand!
Use primarily TaylorMade golf equipment
Ability to communicate to customers at a professional level
Familiarity with the TaylorMadeGolf site and any related media/searches
Ability to compare and analyze any competitor products
Thrive in fast-paced environment handling multiple chats at once
SKILLS AND QUALIFICATIONS
5+ years golf experience
2+ years club fitting experience
In-depth knowledge of current and past TaylorMade products
Familiarity with similar products from other brands
Ability to communicate and assist golfers on all TaylorMade products (enthusiast to pro level)
Able to type at least 35 wpm, with a strong ability to communicate clearly
“TaylorMade Golf prides themselves on being willing to do anything and everything to make their golfers better. They have a group of people who live, breathe and sleep golf, doing whatever it takes to make the best, most technologically advanced and highest quality equipment for their golfers.”
COMPENSATION AND PERKS
This is a 1099 Independent Contractor position
Performance based rewards redeemable for product and/or gift cards
Chat interactions are paid out weekly on an hourly basis of $15
Remote position from anywhere you can connect to the internet
TECHNOLOGY DETAILS
A desktop or laptop w/ Chrome browser (tablet/mobile devices not compatible)
Stable internet connection
Reliable sound output
Employment Type: CONTRACTOR
