Title: Customer Service – Customer Care Payment Representative
Location: (100% Remote)
Duration: 06+ Months (Possibility of extension…
Onsite Flexibility: 100% Remote
Interview: Onsite Interview
Pay rate: 20.00/Hr on w2 without benefits, weekly pay.
Start Date: 26 August 2024
Shift Timing: Monday-Friday, 7:00am – 3:30pm.
Note: Drug test and BG and FP Required.
Join our team as a Customer Care Specialist I and make a difference! We offer a structured training program to help you grow into a versatile agent. If you’re motivated, positive, and thrive in a fast-paced environment, apply now!
Key Responsibilities:
Assist rental car customers with payments, tolls, and violations.
Resolve issues efficiently with a focus on one-call resolutions.
Maintain knowledge of products and processes.
Communicate effectively and empathetically with customers.
Meet performance goals in efficiency, schedule adherence, quality, and customer satisfaction.
Handle customer service mail and secure data with care.
Other duties as assigned.
Requirements:
High School Diploma or GED.
1+ year of customer service experience (call center preferred).
Strong computer skills and familiarity with Microsoft Office.
Team-oriented, yet able to work independently.
Excellent communication and interpersonal skills.
Availability: Monday-Friday, 7:00am – 3:30pm.
Job Type: Contract
Pay: $18.00 – $20.00 per hour
Expected hours: 40 per week
Shift:
8 hour shift
Experience:
Call center: 1 year (Preferred)
Language:
Spanish (Required)
Location:
Phoenix, AZ (Required)
Work Location: Remote
