Job Description
The CT Head engages with customers to create demand and drive growth while ensuring the delivery of profitable outcomes for Mobile Networks (MN). The candidate will have end-to-end accountability for MN Business and MN Customer Relationships within the Customer Team, including safety, market share, orders, sales, sales margin, contract execution…
How You Will Contribute And What You Will Learn
As part of the team, you will:
Have full responsibility and accountability for sales, pre-sales support, and customer delivery/post-sales support within the Customer Team
Deliver Customer Team performance, both financial and non-financial, as aligned with the larger Market / Market Unit performance targets
Own financial forecasting and demand planning accuracy for respective Customer Team (orders, sales, SM, assets) and support the Markets short- and long-term forecasting through disciplined pipeline management
Manage profitability, acting as the ultimate owner / decision-maker within the Customer Team to deliver against targets, both financial and non-financial
Create a culture of winning, ownership and accountability at all levels
Have established relationships with the highest levels of the customer organization
Own and develop deep, trusted customer relationships through bold thought leadership and execution
Strengthen MNs position based on a thorough understanding and proactive exploration of customers needs and market dynamics
Grow Share of Wallet in existing businesses and Secure breakthrough into new segments (business development)
Design and execute business strategies and drive a performance management culture
Manage customer satisfaction and proactively drive resolution of all issues
Travel: up to 50%
Note: No relocation or sponsorship offered for this role
Key Skills And Experience
You have:
Established relationships within the highest levels at Verizon
Proven Market Unit/CT management experience (P&L accountability)
At least ten years of direct Sales, Presales, and/or Business Development experience selling to Verizon
At least six years of sales, people management experience running a broad team and driving/motivating team toward pursuit of net-new business
Ability to deal with fast evolving escalations and demanding customer requirements
Solid knowledge of Mobile Access product and Services Portfolio and an understanding of driving services and delivery execution
Proven record of making solid commitments and delivering results
Proven C-level presentation and interaction skills (internally, customers, partners)
Ability to manage complexity and ambiguity with high situational adaptability
Demonstrated influencing and negotiation skills
Ability to openly collaborate and build trust within own unit and across organizations
It would be nice if you also had:
Bachelors degree or equivalent experience. Master’s degree preferred
About Us
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on peoples lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
One of the Worlds Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people. Nokias employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
Additional Information
US/Canada Nokia Offers a comprehensive benefits package that includes but is not limited to:
Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program
The above benefits exclude students. Disclaimer for US/Canada
Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity.(Check the salary ranges in the job info section for this role)
All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.
About The Team
Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN