Dear Candidate,
Greetings for the day!!!!
Northstar Growth Advisors offers you an opportunity to join as a Customer Care Executive – Sales with the organization.
Location: Remote (Permanent WFH)
Experience: 1 5 years (Minimum 1 year of experience in voice process)
Salary: 25000 – 30000 (As per experience) – Apply only if ok with the salary range.
Job Description:
Managing inbound & outbound voice process and customer service inquiry.
Need to support for new customer registrations
Managing customer queries and feedback via email or phone.
Managing leads/customers via click to call & references.
Converting the leads into customers.
Require Skill:
Inbound & Outbound customer service experience
Strong phone etiquettes and active listening skills
Communicate clearly to resolve queries within defined SLAs.
Usage of the positive language across interactions.
Qualification: SSC/HSC/Any Graduate/Equivalent
Work Days: 6 Days (Monday to Saturday) (Sunday – Fixed Off)
Working Hours: 8:30 pm to 5:30 am (Fixed Timing)
Must have the below before applying:
Laptop/Desktop (Mandatory)
Internet connection Broadband or Dongle
Language: English (Mandatory) / Punjabi (Optional – If can speak then should be fluent)
If interested please apply to this job posting, can also forward to your friends or colleague.
Job Type: Permanent
Pay: ?25,000.00 – ?30,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Work from home
Schedule:
Night shift
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Telemarketing: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Punjabi (Preferred)
English (Required)
Work Location: Remote