Hey there! Ready to join the vibrant team at CONTINUUM HOME SOLUTIONS LLC, where we’re all about elevating the hospitality game? We’re on the lookout for an enthusiastic Customer Chat Support whiz who’s not only a pro at typing lightning-fast responses but also has a heart as warm as the welcome at a five-star hotel. This role is perfect for those who love connecting with people, solving puzzles… (a.k.a. customer queries), and have a knack for spreading cheer, one chat message at a time. If you’re ready to be the digital face of our brand and make every customer’s experience unforgettable, we can’t wait to chat with you!
TASK:
Responding to customer inquiries via chat
Providing information about company services and products
Assisting customers with placing orders and reservations
Resolving customer complaints and issues in a timely manner
Maintaining a positive and professional attitude while interacting with customers
REQUIREMENT
Excellent written and verbal communication skills
Previous customer service experience preferred
Ability to multitask and prioritize in a fast-paced environment
Familiarity with hospitality industry and customer needs
Proficiency in using chat support tools and software
