This a Full Remote job, the offer is available from: Connecticut (USA)
We are currently seeking a Customer Service Agent to work remotely for a team based in Manchester . …
Salary & Terms**
? Competitive annual compensation: ?28,000 – ?32,000, based on your experience and e-commerce customer service expertise.
? Fully remote role: Work from the comfort of your home while making a significant impact on customer satisfaction.
? Flexible work hours: Tailor your schedule within standard business hours for optimal work-life balance.
Role & Responsibilities
? Provide exceptional customer service through virtual communication channels.
? Assist customers with order inquiries, product information, and shipping details.
? Resolve customer issues related to returns, refunds, and order discrepancies.
? Collaborate with logistics and fulfillment teams to ensure timely resolution of customer concerns.
? Maintain accurate records of customer interactions and contribute to improving customer service processes.
Minimum Requirements
? Experience in customer service.
? Excellent communication and interpersonal skills for remote interactions.
This offer from “Avansel Recruitment – HR Consultancy in UK” has been enriched by Jobgether.com and got a 72% flex score