Customer Service Associate (Immediate Openings) – Lake Charles
Job Summary
Join one of the leading companies in the U.S. as a Customer Service Associate in Lake Charles. This is a full-time position with a competitive hourly wage. Enjoy the benefits of health, dental, and vision insurance, paid training, and paid vacations.
Job Description
As a Customer Service Associate, you will be a key member of our team, responsible for providing exceptional customer service and support. This position involves interacting with customers to handle inquiries, address complaints, and provide information about products and services.
Requirements
- High school diploma or GED
- Strong communication skills
- Ability to handle stressful situations calmly
- Basic computer skills
- Previous customer service experience is a plus but not required
Responsibilities
- Answer customer inquiries via phone, email, and chat
- Resolve customer complaints and issues efficiently
- Provide information about products, services, and company policies
- Document all customer interactions accurately
- Collaborate with team members to improve customer service processes
Benefits
- Health, Dental, and Vision insurance
- Paid training programs
- Paid vacations and holidays
- Employee discounts on products and services
- 401(k) retirement plan with company match
Educational Qualifications
- High school diploma or GED required
- Associates or Bachelors degree in a related field is a plus
Experience
- Previous experience in customer service or a related field is preferred but not required
Company Overview
Join a team at one of the most respected companies in the U.S., known for its excellent customer service and supportive employee environment. We are dedicated to providing our customers with high-quality products and services, and we believe in fostering a positive and inclusive workplace for our employees. If you are passionate about helping others and looking to grow in a dynamic company, this is the place for you.
Apply today to start your rewarding career as a Customer Service Associate in Lake Charles!