Employer Industry: Financial Services
Why Consider This Job Opportunity…
Salary range from $39,400 to $58,500, with potential for yearly bonuses
Comprehensive benefits package including medical, dental, vision, life insurance, and retirement plans
Opportunities for career advancement and professional development
Fully remote position with flexible work arrangements
Supportive work environment that values diversity and inclusion
Access to tuition assistance for further education and industry designations
What To Expect (Job Responsibilities)
Provide information to policyholders, beneficiaries, and family members regarding insurance products
Receive, evaluate, and respond to customer inquiries, ensuring a high level of service
Utilize computerized systems for tracking customer interactions and managing inquiries
Promote alternative products and services based on customer needs
Handle calls and transactions independently while escalating issues as necessary
What Is Required (Qualifications)
1-3 years of customer service experience with strong transaction processing skills
Ability to learn and retain technical information quickly
Excellent oral and written communication skills
Proven dependability and reliability in attendance
Strong organizational and prioritization skills
How To Stand Out (Preferred Qualifications)
College degree or equivalent business/military experience
Strong people skills with a customer-centric mindset
Proven self-motivation and active listening abilities
Experience in a fast-paced service center environment
Familiarity with window-based applications and internet navigation
#FinancialServices #CustomerService #RemoteWork #CareerGrowth #InsuranceIndustry
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