Job Summary
We are seeking a dedicated and detail-oriented Customer Service/Data Entry professional to join our team. In this role, you will be responsible for providing exceptional customer support while accurately entering and managing data. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Responsibilities
Provide outstanding customer service through various channels, including phone, email, and chat.
Handle inbound and outbound calls with professionalism and courtesy, ensuring effective phone etiquette.
Accurately enter customer information and data into our systems while maintaining high levels of accuracy.
Assist customers with inquiries related to products, services, and account information.
Process transactions, including cash handling and payment processing as needed.
Collaborate with team members to resolve customer issues promptly and efficiently.
Requirements
Proficiency in English; multilingual skills are a plus.
Previous experience in a call center or customer service role is preferred.
Familiarity with office procedures and computer systems for data entry tasks.
Ability to manage time effectively and prioritize tasks in a busy environment.
Attention to detail and commitment to maintaining data integrity.
A positive attitude with a willingness to learn and adapt in a dynamic setting.
If you are passionate about delivering excellent customer service while managing data efficiently, we encourage you to apply for this exciting opportunity. Join us in making a difference through exceptional support!
Job Types: Full-time, Part-time
Pay: $14.70 – $18.43 per hour
Expected hours: No less than 13 per week
Benefits:
401(k)
Dental insurance
Flexible schedule
Paid time off
Parental leave
Work from home
Shift:
No nights
Location:
Missouri (Required)
Work Location: Remote
