Job Summary
Job Type: Part-Time
Salary: $15 – $18 per hour
Working Hours: Flexible Hours (Under 4 hours daily)
Company: Amazon
State Location: Texas
Benefits: Health, Dental, Paid Training, Paid Vacations
Description
Amazon is seeking a dedicated and customer-focused individual to join our team as a Customer Service Executive in Lewisville, Texas. This part-time position offers flexible working hours, making it an ideal opportunity for individuals seeking a balance between work and personal life. As a Customer Service Executive, you will be the frontline of our customer interactions, ensuring that each customer receives top-notch service and support.
Requirements
- Excellent communication skills, both written and verbal
- Ability to handle customer inquiries and complaints in a professional manner
- Basic computer skills and ability to learn new software quickly
- High school diploma or equivalent
- Previous customer service experience is a plus but not mandatory
Responsibilities
- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a timely manner
- Provide information about products and services
- Maintain customer records by updating account information
- Follow up with customers to ensure their issues are resolved
Benefits
- Health and Dental Insurance
- Paid Training
- Flexible Working Hours
- Paid Vacations
- Employee Discounts
Educational Qualifications
- High school diploma or equivalent required
Experience
- Previous experience in customer service is beneficial but not required
Company Overview
Amazon is a global leader in e-commerce and technology services, committed to customer satisfaction and innovation. Our mission is to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online. We believe in maintaining a dynamic, flexible, and inclusive work environment where every team member has the opportunity to grow and succeed.