DESCRIPTION:
Flex Callers by Venture Corp is moving into the work from home spectrum. Currently, we are looking for dynamic inbound call center agents to support customers with customer care, inbound sales and tech support issues…
This position is an independent contractor position, which gives our agents the flexibility to choose their own schedules and set their own availability. This position can be either full-time or part-time, it’s based solely on your needs.
Company Culture:
People Oriented — supportive, attentive, respectful, fairness-focused
Team Oriented — cooperative and collaborative
Flexible — understanding, patient
REQUIREMENTS:
Responsibilities:
Manage inbound calls in a timely manner
Follow call flow “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by going the extra miles
Troubleshoot basic computer issues
Skills:
Strong phone and verbal communication skills
Active listening skills
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
The ability to possess empathy
Patience
Other Requirements:
Must provide own computer equipment (i5 processor or higher)
Windows 8 or higher OS
No all-in-one computers
No chrome books
USB Headset
BENEFITS:
Wellness Resources
Work From Home
Training & Development – unpaid
Health Care Plan (Medical, Dental & Vision) – Benefits for Self-Employed
Retirement Plan (IRA) – Setup assistance with informational webinar
Flexible Schedule
****EXCELLENT JOB FOR COLLEGE STUDENTS WHO NEEDS TO STUDY, BE ABLE TO WORK FROM HOME/DORM AND CAN FOCUS ON THEIR EDUCATION WITHOUT THE HASSLE OF HAVING TO TAKE TIME OFF FOR STUDYING AND EXAMS!!!*****
Employment Type: CONTRACTOR