Employer Industry: Customer Service
Why consider this job opportunity:
– Upward mobility into other positions and management
– Flexible hours
– Remote work opportunity
– Health insurance (dental and vision included)
– Excellent retirement plan
What to Expect (Job Responsibilities):
– Provide excellent customer care and focus
– Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
– Record, organize, and file customer interactions and account changes
– Up-sell products if needed
– Schedule call back and appointments to resolve customer needs
What is Required (Qualifications):
– Previous experience in customer support, client services, sales, or a related field
– Excellent communication skills over the phone and other platforms
– Basic computer skills and experience
– Ability to multitask
– Excellent time management and prioritization skills
How to Stand Out (Preferred Qualifications):
– 0-2 years of experience in customer support or related field
#CustomerService #RemoteWork #CareerGrowth #HealthInsurance #RetirementPlan
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