Smith Construction Co, a leading name in the construction industry, is looking for a highly organized and detail-oriented Administrative Assistant to join our team. If you are a proactive individual with excellent communication skills and a passion for supporting administrative functions, we invite you to apply. Join us in contributing to the success of our dynamic construction… company.
Responsibilities:
Join the Colvos Construction team as a Customer Service Representative and be the friendly voice that defines our commitment to exceptional service! We are looking for individuals with excellent communication skills, a passion for customer satisfaction, and the ability to thrive in a collaborative environment. If you’re ready to play a vital role in enhancing our customer experience, we invite you to apply.
Responsibilities:
? Customer Interaction: Serve as the first point of contact for customers, addressing inquiries, providing information, and resolving issues with a friendly and customer-centric approach.
? Order Processing: Assist customers with product orders, ensuring accuracy and efficiency in the processing of transactions.
? Issue Resolution: Investigate and resolve customer concerns, collaborating with various departments to provide effective solutions.
? Product Knowledge: Stay informed about Colvos Construction’s services and offerings to provide customers with accurate information and promote additional services.
? Communication Hub: Act as a liaison between customers and internal teams, ensuring clear and effective communication.
? Documentation: Maintain detailed and accurate records of customer interactions, transactions, and inquiries using our customer relationship management (CRM) system.
Requirements:
? Communication Skills: Excellent verbal and written communication skills with a friendly and approachable demeanor.
? Problem-Solving Skills: Ability to analyze situations, identify problems, and provide effective solutions while maintaining a positive customer experience.
? Multitasking: Capable of efficiently managing multiple tasks in a fast-paced customer service environment.
? Adaptability: Willingness to adapt to changing procedures and customer needs.
? Computer Proficiency: Comfortable using CRM software and navigating various computer systems.
? Availability: Flexibility to accommodate varying shifts, including weekends and evenings.
How to Apply:
Ready to be the face of exceptional customer service at Colvos Construction? Send your resume and a cover letter outlining your relevant experience
Colvos Construction is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace. Join us and be a key player in elevating our customer service standards!
Job Types: Full-time, Part-time
Pay: $19.00 – $21.00 per hour
Benefits:
? 401(k)
? Flexible schedule
? Paid time off
? Work from home
Experience level:
? 1 year
Shift:
? 8 hour shift
? Day shift
Weekly day range:
? Monday to Friday
Work setting:
? Remote
Work Location: Remote
