Join our team and take the first step towards a dynamic career in the insurance industry! We are an award-winning agency recognized for our commitment to excellence and innovation. We offer a unique opportunity for growth-oriented individuals with a background in customer service, sales, and/or marketing. We are dedicated to mentoring eager learners who are ready to advance their careers. If you thrive in a fast-paced environment and are a motivated self-starter, this opportunity could provide you with both a rewarding career and excellent income potential.
Benefits:
License Sponsorship: We cover the cost of all required insurance licenses.
Competitive Compensation: Earn uncapped commission potential.
Career Advancement: Opportunities for professional growth and advancement.
Lead Generation: Access to unlimited leads to fuel your sales.
Work Flexibility: Enjoy a flexible schedule and convenient location options.
Training and Development: Receive hands-on training designed… to foster your success.
Performance Incentives: Eligibility for performance-based bonuses.
Holiday Time Off: Enjoy holidays off to relax and recharge.
Requirements:
Self-Motivation: Goal-oriented and proactive, with a sense of urgency to achieve business objectives.
Team Collaboration: Must be a cooperative team player with a positive attitude.
Organizational Skills: Strong ability to organize tasks and manage time effectively.
Communication: Excellent communication skills, both oral and written, are essential.
Licensing: No prior experience required; however, candidates must be willing to complete the licensing process (expenses covered by us).
Responsibilities:
Licensing Completion: Successfully complete the licensing process in a timely manner.
Customer Support: Provide exceptional service and administrative support to the agent.
Customer Engagement: Follow up with customers to ensure satisfaction, handle inquiries, solicit additional sales, and address or escalate issues as necessary.
Sales Recommendations: Offer personalized insurance coverage recommendations.
Lead Management: Actively make outbound calls from various lead sources.
Appointment Scheduling: Organize appointments with potential customers.
Sales Training: Initially shadow the agent to learn the consultative sales process, with the goal of independently managing sales activities.
## Overview We are seeking a Customer Service Representative to join our team. The ideal candidate will be fluent in English and Spanish, with exceptional communication skills and a passion for providing outstanding customer service. ## Responsibilities – Communicate with customers via phone, email, and chat to provide information about products and services – Assist customers with orders, inquiries, and issue resolution – Upsell products and services to maximize sales opportunities – Perform data entry tasks accurately and efficiently – Analyze customer needs to recommend the best solutions – Maintain a high level of professionalism and customer service at all times ## Qualifications – Fluent in English and Spanish (multilingual proficiency is a plus) – Previous experience in customer service or sales is preferred – Strong communication skills with the ability to interact effectively with customers – Excellent data entry skills and attention to detail – Ability to analyze customer inquiries and provide appropriate solutions – Bilingual proficiency in other languages is a bonus Join our team as a Customer Service Representative and be part of a dynamic environment where your contributions are valued!
Job Types: Full-time, Part-time
Pay: $294.00 – $1,500.00 per day
Expected hours: 30 40 per week
Benefits:
Dental insurance
Flexible schedule
Health insurance
Professional development assistance
Vision insurance
Work from home
Shift:
Day shift
Evening shift
Morning shift
No nights
Location:
Louisiana (Required)
Work Location: Remote
