Customer Service Representative (CSR) Used Auto Parts
Family-Owned Business Full-Time Position
Location: Ringoes, NJ 08551
Starting Pay: $18/hour
About Us:
We are a family-owned business specializing in used auto parts since 1941, offering affordable and quality solutions to our community. We pride ourselves on providing excellent customer service and a friendly, supportive work environment. As we continue to grow, we are looking to expand our team with a motivated and reliable Customer Service Representative (CSR).
Position Overview:
We are seeking a dynamic, hands-on individual to join our team as a Customer Service Representative. In this full-time role, you will be the first point of contact for customers and play an essential role in ensuring smooth operations within the business. The ideal candidate is dependable, enjoys working in a fast-paced environment, and is comfortable working both with customers and on the shop floor. Additionally, you may be asked to assist with data entry tasks throughout the day to fill out your work schedule.
Key Responsibilities:
Greet and assist customers with their needs as they arrive at our location
Provide exceptional customer service by answering questions and directing customers to the correct parts
Operate forklifts to load and unload auto parts, both manually and with assistance of machinery
Assist customers in identifying and locating additional parts as needed, including looking up part numbers or checking inventory
Process customer payments accurately using our point-of-sale system
Maintain a clean and organized work environment, both in the customer service area and in the warehouse
Perform other data entry tasks as needed to support the daily operations of the business, including updating inventory, entering part orders, and assisting with other administrative duties
Qualifications:
Previous customer service experience preferred (auto parts experience a plus)
Ability to operate a forklift or willingness to learn (training provided)
Strong communication skills and ability to work effectively with a team and customers
Basic computer skills for looking up parts, processing payments, and performing data entry tasks
Ability to lift up to 50 lbs and work in a physically demanding environment
Valid driver’s license and reliable transportation
Must be able to work full-time (Monday through Friday 8:00am to 5:00pm)
Why Join Us:
Competitive starting pay of $18/hour
Family-oriented work environment
Opportunity for growth and advancement within the company
Full-time, stable position with steady hours
Varied tasks to keep each day interesting and engaging
100% Company paid benefits after 90 days of employment
401k Offered
If you are a team player with a strong work ethic, a passion for helping customers, and the ability to adapt to a variety of tasks throughout the day, wed love to meet you! Apply today to become part of our family-owned business and contribute to our success.