Customer Service and Sales Representative Opportunity
Duties And Responsibilities…
Conduct professional outbound sales and customer service calls
Address customer inquiries and resolve issues
Offer additional products/services to callers
Ensure accurate record-keeping of all interactions
Adhere to provided work schedule and maintain a high level of punctuality
Maintain confidentiality of company and client information
Successfully achieve sales/fundraising goals on outbound projects
Maintain efficiency and composure while handling various types of calls
Qualifications
Previous customer service experience, preferably in a telemarketing/customer service setting
Flexibility to work on Sundays and accommodate a varied work schedule
Strong verbal communication skills and ability to work independently
Basic computer skills and willingness to learn
Ability to pass company training, background, and credit check
Reliable transportation for commuting to work
Sales And Service Skills
Strong interpersonal skills
Effective time management abilities
Self-motivated and independent worker
Excellent verbal and written communication skills
Proficient in customer service and sales techniques
Strong analytical skills
Technical And Office Requirements
Headset for calls
Dedicated analog phone line
High-speed internet (minimum 1.0 MB bandwidth)
Updated PC with Windows 2000 or newer
Quiet workspace for virtual work
Documentation of internet and phone line connectivity
Ensuring financial obligations for internet and phone bills are met
This role offers remote working/work-at-home options.
Employment Type: Full-Time
