Employer Industry: Healthcare/Health Insurance
Why Consider This Job Opportunity…
Competitive pay rate of up to $16/hour
Medical, dental, and vision benefits
Paid training provided
Advancement opportunities within the organization
Weekday schedule, Monday-Friday, 8AM-5PM EST
Company-provided equipment
What To Expect (Job Responsibilities)
Assist providers with claims, investigations, and appeals
Handle authorizations and utilization management appeals
Respond to eligibility and benefits inquiries
Document provider inquiries and specific details
Assist with educating providers on self-service options
What Is Required (Qualifications)
High School Diploma or equivalent
1-2 years of experience in a high-volume call center as a customer service representative
Effective verbal and written communication skills
Strong typing and analytical abilities with a typing speed of 40 WPM
Active listening and problem-solving abilities
How To Stand Out (Preferred Qualifications)
1-2 years of experience in a medical office setting
1-2 years of experience with healthcare insurance
Experience with billing, coding, or back-end processing
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