Employer Industry: Customer Service
Why Consider This Job Opportunity
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to utilize and enhance communication and negotiation skills
Engage with a diverse customer base and make a positive impact
Flexible scheduling with weekday and weekend shifts available
What To Expect (Job Responsibilities)
Handle incoming and outgoing customer calls, providing exceptional service
Prepare account changes and troubleshoot customer issues
Identify and act upon potential sales opportunities
Assist with customer retention efforts and resolve billing issues
Collaborate with other departments to ensure timely resolution of customer concerns
What Is Required (Qualifications)
High School Diploma or Equivalent
1-2 years in a customer-facing role; prior experience in a customer service setting
Ability to work well in a fast-paced environment
Excellent telephone skills and strong troubleshooting abilities
Solid negotiating skills and computer proficiency
How To Stand Out (Preferred Qualifications)
Experience in a customer service setting
Demonstrated ability to handle multiple tasks effectively
Strong interpersonal skills and a commitment to customer satisfaction
#CustomerService #CareerOpportunity #NegotiationSkills #FlexibleScheduling #CommunicationSkills
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