About Us: At AO Globe Life, weve proudly supported working-class families since 1951, offering life, accident, and supplemental health products tailored to protect members of labor unions, associations, and Veterans. Were looking for motivated individuals to join our remote team and help continue this mission.
Role Overview: As a Customer Service Rep, you will play a critical role in… connecting with our clients to understand their unique needs and provide them with personalized protection plans. Youll be the go-to person for ensuring clients receive the benefits theyre entitled to, offering expert guidance every step of the way.
Key Responsibilities:
Educate clients on available benefits and help them select the best protection plans
Conduct client meetings via Zoom to review and enroll them in life, accident, and supplemental health coverage
Maintain strong relationships with all members and ensure a smooth onboarding process
Work with a team to support clients and share updates on new offerings or changes
Meet scheduling expectations and daily goals to ensure timely follow-up with clients
Stay up-to-date with industry regulations and product changes to provide accurate information
Qualifications:
Strong communication and interpersonal skills
Call experience is plus but not required
Ability to build trust and rapport with clients over virtual platforms
Organized and able to manage schedules and client records effectively
Previous experience in client services or a consultative role is a plus
Highschool Diploma or GED – Required
A license to sell insurance is a plus. BUT willing to train the right candidate
What We Offer:
Competitive compensation with performance bonuses
Full training and ongoing development
Remote work flexibility
Opportunities for career growth within a supportive, team-oriented environment
Join our team and make a lasting impact on families lives. Apply today!
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