Job Summary of Customer Support Coordinator:
The success of Hilton is a direct result of their commitment to excellence and innovation. They are currently seeking a Customer Support Coordinator who can join their team and help deliver exceptional service.
Responsibilities of Customer Support Coordinator:
Oversees front desk operations.
Provides guest service, guidance and leadership to ensure consistent customer service is provided.
Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly.
Resolves customer complaints.
Excellence: We aim for excellence in everything we do, consistently delivering outstanding results and quality:
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do. Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following
key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Benefits of Customer Support Coordinator:
For years, Hilton has been offering first-class lodging, top-quality services, and great value to cater to the needs of business and pleasure seekers alike.
Hilton remains dedicated to its mission of providing exceptional guest experiences across its wide range of accommodations.
Our passion for hospitality fuels us each day, as we work to spread the warmth and light of our vision to guests from all corners of the world.