Job Title: Database Administrator and Shift Leader – 3rd Shift Position
Location: Remote (Chicago preferred)
Duration: PERM
Comp: $100-120k
Shift: Thurs-Sun 12am-8am CDT
This job is for you if
You have a wide range of knowledge on both Unix and Windows platforms, preferably specializing in Oracle, with SQL Server, MySQL, MongoDB, or PostgreSQL a plus.
You re interested in a meaningful job at a growing technology company where you ll work with a variety of technology solutions and be appreciated for doing your job well.
You crave the opportunity to learn about a wide range of IT technologies
You want to join a culture that embraces dynamic individuals with a focus on innovation.
You are flexible and have a willingness to do what it takes to get the job done.
MUST BE WILLING TO WORK OVERNIGHT SHIFT (3rd SHIFT)
Desired, but not required: Prior experience with network devices, compute, and storage software and hardware. If no prior experience, must be willing to dive in and learn.
A day in the life
Provide Shift Leadership for a team of US and offshore engineers, ensuring all high priority issues are: Validated, Communicated, Mitigated, Assigned for Resolution
Respond to Global Support Center tickets in a timely manner
Troubleshoot and triage tickets in queue
Follow documentation and handling instructions
Know when to escalate critical issues
Speak clearly and confidently with clients and internal staff
Work well in stressful situations
Drive innovation and continuous process improvement to perform more efficiently for our customers and company stakeholders.
What we are looking for
Minimum of an Bachelors degree in a related field
3-8 years in database administration with Oracle and Microsoft SQL Server. Other database technologies is a plus.
Familiarity with high-availability designs, including Oracle DataGuard and/or SQL Server AlwaysOn
Experience with backup solutions, including Oracle RMAN, and replication concepts, preferably Golden Gate
Understand Oracle RAC and ASM, Exadata experience is a plus
Ability to multi-task while maintaining high quality of deliverables
Experience working within Service Management toolsets a must
Monitor system health and performance
Performance troubleshooting and resolution
Analyze, solve, and correct issues in real time
Experience working with Windows servers and Unix/Linux
Experience using vi editor
Flexible, team player, get-it-done personality
Ability to work in a rapidly changing environment
Example of tasks to be performed
Providing process guidance and leadership to shift team
Adding space to an Oracle tablespace
Troubleshoot Oracle archiver issues
Resolve blocking locks, long running sessions, and/or deadlocks
Grant permissions and roles in Oracle
Troubleshoot database down issues
Escalate server down issues
Troubleshoot Linux/Unix/Windows resource issues
Monitor performance, provide resolution and/or articulate status to others
Core Competencies
Effective communication skills both internally and externally
Highly organized and detail oriented
Broad technology background
Efficiently break down problems and quickly identify the correct course of action
Passion for learning new technologies
Flexibility and willingness to do what it takes to get the job done
ITIL knowledge
What you ll get
A career with a company where you will be challenged, respected, and valued.
A career with a company that s invested in your personal development, will offer a solid compensation package, and provides a great team environment
The people here do their jobs well, care about one another, care about our customers and exercise good ethics and judgement
Our team members health and wellness is our priority as well as rewarding them for their hard work.