Job Summary
Job Type: Full-time, Remote…
Salary: $15 $20 per hour
Company: Delta Airlines
Location: Work From Home
Benefits: Competitive pay, Health Insurance, Flight benefits, Retirement savings plan, Paid time off, Professional development opportunities
Job Description
Delta Airlines is seeking highly motivated and customer-focused individuals to join our team as Customer Service Agents. This is a remote position, allowing you to work from the comfort of your own home while providing exceptional service to our valued customers. If you have a passion for helping others and enjoy problem-solving, we would love to hear from you!
Requirements
High school diploma or equivalent
Previous customer service experience preferred
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong problem-solving abilities
Stable internet connection and a quiet workspace
Flexibility to work various shifts, including weekends and holidays
Responsibilities
Assist customers with booking, changing, and canceling flights
Provide information about flight schedules, fares, and policies
Handle customer inquiries and resolve issues promptly and effectively
Process refunds and exchanges
Communicate with other departments to resolve customer issues
Maintain accurate records of customer interactions
Stay updated on company policies and procedures
Benefits
Competitive pay
Health Insurance
Flight benefits
Retirement savings plan
Paid time off
Professional development opportunities
Educational Qualifications
High school diploma or equivalent required
Additional certifications or coursework in customer service is a plus
Company Overview
Delta Airlines, one of the worlds largest global airlines, is committed to providing exceptional customer service and fostering a culture of excellence. With a rich history and a dedication to innovation, Delta continues to set the standard for air travel. Our team of professionals is driven by a shared passion for aviation and a commitment to making every customers journey a memorable one. Join Delta Airlines and be part of a team that values integrity, respect, and diversity.
Apply today and embark on a rewarding career with Delta Airlines!
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