Description:
At Concentrix, we partner with the worlds most customer-obsessed companies
An exciting opportunity exists for a proven executive in a client-facing role
This position will have oversight for a select number of fast-growing core Media and Telecommunications Clients
You will be responsible for understanding the digital transformation landscape
Creating and maintaining strong relationships with business decision makers
Working with the account team to formulate and maintain the Account Growth Plan
Owning the P&L and financials
Achieving the business KPI’s (Growth %, Revenue, GM, Utilization, CSAT)
Requirements:
Relevant Media and/or Telcom Industry Focus
At least 10 years prior work experience (preferably BPO) in a strategic consulting or software development services company
Possess the financial and business acumen to build compelling account-growth plans
A confirmed ability to develop and lead Digital Transformation conversations across a broad spectrum of C-level executives and buyers
Robust knowledge of the client/industry space
Consultative Business Development mentality and approach
Demonstrable expertise in driving business activity
Previous experience achieving revenue targets and strategic growth
Hardworking, with exceptional presentation and communications skills
Good team building and customer service skills that can help drive satisfaction
Negotiate effective commercial terms and agreements
Bachelors degree in a STEM discipline would be advantageous
Benefits:
medical, dental, and vision insurance
comprehensive employee assistance program
401(k) retirement plan
paid time off and holidays
paid learning days