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Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The Corporate Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences.
As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. As such, we are creating a new Corporate Program Product Management organization to bring together all core corporate payment products including corporate cards, central billing solutions (BTA), and virtual cards. The team will spearhead the creation of best-in-class payment experiences and capabilities meeting the evolving needs of G&L and US MM customers.
The Director, Virtual Payments Product Management will define and drive the evolution of our virtual payments strategy and global products (vPayment and proprietary Distributed Virtual Card) in response to a rapidly evolving virtual payments market.
Responsibilities include:
Lead the strategy, positioning and commercial growth plan for vPayment & DVC Products
Launch our first proprietary DVC offering in US and establish clear roles & responsibilities across teams for delivery and ongoing management in coordination with partner channel DVC offerings
Define priority DVC proprietary markets and path to a global coverage value proposition
Build business case to support strategic investment for future product enhancements in both vPayment and DVC and partner with PD & Tech to prioritize and launch new features to meet our customers evolving needs
Develop, own and manage the virtual payments DVC reporting and performance tracking in close partnership with Finance and SPT
Own/manage the vPayment P&L and deploy a rigorous global pipeline management process and use-case tracking to capture net-new spend through opportunity closure
Partner closely with various functional teams including: GCO, Compliance, Servicing, Implementations, Field, Product Development and Marketing
Manage a team of 3 product managers US and UK based
What You Need:
5 years+ relevant experience in Product Management, Product Development or Strategy
Proven ability to articulate strategic vision and realize e2e delivery of that vision
Strategic and commercially minded thinker who can bring disparate workstreams together into a cohesive product experience
Strong customer focus and a passion for the customer experience
Strong relationship building skills with proven ability to influence agendas and drive partner engagement
Excellent verbal and written communication skills and executive presence including client facing experience and presentation skills
Business and financial acumen with general manager/P&L ownership mindset
Strong people leader with experiencing supporting high performing, globally distributed team
Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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