Job Title: E-commerce Customer Service Representative
Location: Walmart Supercenter #3580, 1315 N 21ST ST, NEWARK, OH, 43055, US
Job Type: Part-Time
Job Description:
We are seeking a friendly and helpful individual to join our e-commerce customer service team. As an E-commerce Customer Service Representative, you will be responsible for responding to customer inquiries and resolving any issues related to online orders. You will work closely with our customer service team to provide exceptional customer service and support.
Responsibilities:
Respond to customer inquiries via phone, email, or chat
Resolve any customer service issues or concerns
Provide product information and recommendations
Benefits:
Competitive hourly rate: $15-$23 per hour
Performance-based incentive awards
A comprehensive benefits package, including medical, vision, and dental coverage
401(k) plan with company match
Stock purchase program
Company-paid life insurance
Paid time off benefits, including parental leave and bereavement leave
Requirements:
High school diploma or equivalent required
1+ years of experience in customer service
Excellent communication and problem-solving skills
Estimated Salary: $18.75 per hour (based on average hours worked per week)