Ace Concepts Inc. is a local business consulting firm trained to create, develop, and execute communication-focused promotional outreach campaigns for an influential, national client. Our passionate & driven Communications Associates team works together in an entrepreneurial, fast-paced environment to produce dynamic promotional outreach campaigns providing our clients with increased brand awareness in hard-to-reach markets. The fundamental key to our success has been our top-notch, forward-thinking Communications Associate team working the frontlines of our direct promotional outreach campaigns. As a result, we have a high demand from our clients to expand rapidly.
Communication Associate Key Responsibilities:
Help craft and execute all promotional outreach campaigns for surrounding communities
Facilitate all customer engagement through strong relationship-building, consultative communications techniques, and active-listening skills
Proactively monitor and identify potential product and service risks and provide real-time feedback to the client for improvement
Create training material for newly onboarded employees and update when needed with the products, services, and promotional information
Communicate and engage with customers in local markets to drive brand awareness and increase market share for our clients
Experience Needed for Communications Associates:
Previous experience in a communications-centric role
Prior experience working in an accelerated and entrepreneurial team environment
Knowledge of basic communications techniques and promotional outreach strategies
Proven track record of establishing long-lasting, positive client relationships
Education & Qualifications:
Bachelor’s Degree in Communications or 2-3 years of customer success or client relations experience
Experience working hands-on with clients or customers
Excellent written and verbal communication skills
High energy, self-motivated, driven, and dynamic personality
Confident, with strong interpersonal skills and a genuine team player
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