Work from ANYWHERE!
Joy Virtual Consulting is hiring Customer Support Professionals to work from home and to be the primary link between our client’s customers, both current and potential…
If you are someone who can resolve customer issues, complaints, and inquiries with a strong sense of communication-all while keeping customer satisfaction at the forefront of your decision-making- we urge you to apply while this opportunity is available.
RequirementsCustomer Support Professional Responsibilities
Manage inbound calls with efficiency and empathy
Follow conversation prompts and scripts during different situations
Identify customer needs
Build sustainable rapport and engage with customers by going the extra mile
Meet or exceed personal/team qualitative targets
Customer Support Professional Requirements
Strong verbal communication skills plus active listening skills
Empathetic customer focus, flexibility to manage many different situations
Ability to multi-task, set priorities, and manage time effectively
High school diploma
BenefitsWhat We Offer:
? Competitive remote work compensation package
? Flexible work hours to suit your lifestyle
? Extensive training and support to excel in your role
? Opportunity to grow and advance within the organization
? A collaborative and inclusive work culture that values your contributions