Description:
MarketStar is looking for an Experience Account Manager to support our Airbnb team
You will be managing and optimizing relationships with property owners for our growing Airbnb business
The perfect candidate will possess a deep knowledge of the Airbnb platform and exceptional client management abilities
Your responsibilities will include analyzing listing performance, implementing revenue optimization strategies, and providing ongoing support to ensure host satisfaction
Requirements:
3+ years of experience in account management, partner support, or sales
Experience in multifamily account management with proven track record of consistently exceeding revenue targets
Online marketplace/SaaS platform experience a plus
Proven track record of effectively managing a leads pipeline or book of business
Proficiency in CRM software, specifically working with leads and opportunities
Excellent communication and presentation skills, with the ability to engage with… clients via phone, email, and video
Strong quantitative skills and the ability to interpret and apply data to drive decision-making
Exceptional time management and prioritization abilities
Comfort working at both strategic and tactical levels in ambiguous environments
Ability to work within tight deadlines, adapt to changing priorities and balance short-term needs with long-term initiatives
Benefits:
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision