Job Descriptio:
At Kohl’s, our strategy is to become the most trusted retailer of choice for the active ad casual lifestyle. Be part of a team culture that values diversity ad iclusio, works hard to help each other succeed, ad celebrates each other’s wis to deliver a best-i-class experiece for our customers.
Resposibilities:
Creates a friedly ad welcomig eviromet by greetig ad offerig assistace to customers
You are the face to the customer esurig they remai the top priority while balacig tasks ad routies
Smiles ad Says Hi! Greets all customers ad associates, assists i a friedly, courteous maer ad adheres to the Yes We Ca policy efficietly resolvig customers questios ad requests
Cosistetly uses the 5 step GREAT program while iteractig with customers: Greets ad Egages Customer, Requests Credit, Explais Savigs, Asks to Complete the Survey ad Thaks the Customer
Able to lear ad adapt to curret techology to assist customer eeds
Delivers the highest level of customer service through effective problem solvig
Solicits, opes ad activates Kohls Charge applicatios ad loyalty programs
Esures that all cash hadlig procedures are doe i accordace to policy ad procedure
Complete trasactios accurately ad efficietly while egagig customers
Flexible ad willig to cross-trai ad work i other areas of the store, as eeded
Adherece to Kohl’s policy ad procedures
Regular attedace
Preferred Qualificatios:
No educatio or experiece required.
Must be at least 16 years of age or older.
Writte ad verbal commuicatio skills with the ability to ifluece i a clear ad cocise maer.
Naturally curious; desire to lear.
Commitmet to valuig diversity ad cotributig to a iclusive work eviromet.