Employer Industry: Home Medical Equipment
Why Consider This Job Opportunity…
Pay starting at $15.50 with a Monthly Bonus program opportunity, offering potential unlimited earnings
Opportunity for remote work after successful completion of in-office training and meeting management expectations
Comprehensive benefits package including 401k, medical, dental, and vision insurance
Generous paid time off and paid holidays
Employee recognition program and bonus/incentive opportunities
Supportive team-oriented work environment focused on patient care
What To Expect (Job Responsibilities)
Serve as a patient advocate to resolve questions or concerns
Collect and input patient data into the e-Intake system
Verify product and service details according to regulations and guidelines
Provide basic technical assistance and education regarding CPAP equipment
Manage high-volume inbound phone calls for initial intake processes
What Is Required (Qualifications)
High school diploma or GED equivalent
1 to 3 years of related work experience in a team-oriented environment
Strong background in customer service
Basic computer and internet skills, along with passing a typing test
Valid drivers license with a clean driving record (when applicable)
How To Stand Out (Preferred Qualifications)
Experience in the medical field and administrative record management
Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
Familiarity with billing reimbursement and insurance policies
Ability to maintain confidentiality and handle sensitive information
Proficient in medical terminology
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