Company
L&R is one of the largest distributors and purchasers of cosmetics in the United States. We now distribute over 40,000 items (cosmetics, toys, school supplies, hosiery, hair accessories, OTC, HBA, and more) through 3 regional warehouse locations in Arkansas, New Jersey, and Nevada.
Job Summary
The Independent Sales Support Admin plays a vital role in supporting the sales channel by taking the lead on customer onboarding, inquiries, orders, and updates. Monitoring inventory levels, fill rates and item status in partnership with other departments is key. Back-end support of ecommerce channels, both internal and external, will ensure updated product listings and smooth order processing. This position will stand as a crucial funnel point between the Independent Sales Reps and backend systems, teams and data. This position is fully remote.
Essential Duties And Responsibilities
Key point of contact for Independent Sales team as well as new prospective customers
Responsible for validating new customer opportunities and ensuring all supporting documentation is submitted
Offer support for customer questions, updates and any order issues
Support sales reps with data pulls, inquiries, and updates
Assist in monitoring inventory levels and product availability
Coordinate with supply chain teams to ensure timely replenishment
Monitor and strive to improve fill rates with replenishment and category management teams.
Collaborate with cross-functional teams; Sales, Supply Chain, Replenishment, Customer Logistics, Sales Execution to align on category strategies and objectives
Assist in coordinating category-related initiatives and projects
Create and maintain product listings, and help facilitate order processing on both internal and external ecommerce B2B platforms
REQUIRED EXPERIENCE
Previous experience in a related role within the CPG industry is strongly preferred
Strong analytical and data interpretation skills
Proficiency in Microsoft Excel and data analytics tools required; Asana a plus
Detail-oriented with excellent organizational skills
Effective communication and teamwork abilities
Eagerness to learn and adapt to a fast-paced industry
Familiarity with market research methodologies is a plus
WORK SCHEDULE/HOURS
Monday through Friday 8:00 AM to 5:00 PM
PAY: $21.00 – $24.00 per hour based on experience
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