Description:
The Inside Sales Representative -Remote (Soft Sales) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
This position provides customer service support and resolution of routine problems and questions regarding client’s products and/or services.
A NEW CAREER POWERED BY YOU Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?
Would you like to join a company that earns Worlds Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year?
Then a remote Inside Sales Representative position at Concentrix is just the right place for you!
As a remote Inside Sales Representative, youll join an organically diverse team from 70+ countries where ALL members contribute and support each others success and well-being, proudly united as game-changers.
Together, we help the worlds best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.
And due to continued growth, were looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time.
Well give you all the training, technologies, and continuing support youll need to succeed.
Requirements:
1+ year of customer service experience
6+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.)
A basic understanding of upselling, persuasion, building relationships, and communication skills
Open availability
A high school diploma or GED
A quiet, distraction-free environment to work from in your home
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Strong computer navigation skills and PC knowledge
A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
High Speed internet (no wireless/hotspots or satellite) and a smartphone
Must reside in the United States or have a valid U.S. address for residence
Benefits:
Paid training and performance-based incentives
Starting wage between $15.00/hr – $25.00/hr
Lucrative employee referral bonus opportunities
401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more