This a Full Remote job, the offer is available from: Colorado (USA)
Job ID: 8216…
Wawanesa Insurance is a direct-to-consumer insurance company that provides auto and property insurance products in California and Oregon. We are committed to being there for our members when they need us most and supporting our communities. Weve been serving our members since 1975 and have been recognized for our award-winning customer service.
We are proud to be a subsidiary of the Auto Club of Southern California (AAA). Wawanesa and AAA have shared values of service to our members, competitive pricing, and supporting our communities. We have an abundance of opportunities to learn, grow, and advance throughout our thriving organization.
We are proud to offer employees the flexibility to choose where they want to work. In this role, you can work from home (remote), in any state where Wawanesa currently operates in the U.S. or a state the company has the ability to run payroll. Please check with the Recruiter to determine if your remote work location is allowed.
Job Overview
The Auto Claims Desk Appraiser contributes to Wawanesas goal of delivering an exceptional and consistent claims service experience through the assessment and evaluation of low to moderately complex automobile estimates with the aid of a computer application. This is a desk position.
Compensation: Depends on experience and varies by location.
Colorado Compensation:
The pay range for this position is $26.26 – $41.36 per hour, depending on experience.
This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek or more than 12 hours in a workday.
Nevada Compensation:
The pay range for this position is $27.57 – $41.36 per hour, depending on experience.
This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.
Washington Compensation:
The pay range for this position is $26.26 – $39.39 per hour, depending on experience.
This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.
Job Responsibilities
Provide exceptional customer service
Conduct technical analysis of submitted repair estimates with estimating software to ensure compliance with company standards and industry best practices
Communicate with repair facilities, estimators and adjusters as required to ensure accuracy and completeness of estimates
Refer estimates to appropriate parties for re-inspection as required
Meet company service standards by maintaining an active production schedule and diary system
Develop positive business relationships with internal and external parties
Maintain vigilance in the detection and prevention of fraud
Serve as a resource person to less experienced adjusting staff and appraisers
Remain up-to-date with legislative changes, trends in the insurance industry, estimating practices and developments in automobile repair procedures and materials
Perform other duties as required
Qualifications
3 + years automobile estimating experience
Professional/technical designation would be preferred
Strong knowledge of estimating software (Mitchell)
Excellent investigative and analytical skills
Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
Detail oriented with a critical degree of accuracy regarding data entry
Excellent negotiation skills
Strong ability to communicate effectively, both verbally and in writing
Strong customer service skills
Position requires the ability to lift up to 10 lbs on a daily basis and low mobility throughout the branch buildings to meet internal customer needs
Benefits and Other Total Rewards Components Include:
Medical, Dental and Vision
Flexible spending accounts (FSA)
Voluntary benefit plans accident, hospital indemnity and critical illness
Supplemental short and long-term disability benefits
Life insurance
Enhanced 401K plan
Paid time off (PTO) accrued at 0.0693 hours/per hour worked to a maximum annual accrual of 18 days (135 hours)
You will be eligible for Wawanesas annual bonus plan, entitled Goal Achievement Plan (GAP), that rewards employees for driving Wawanesas success.
Tuition Assistance and much more
If you have questions about compensation and benefits, please contact our Human Resources department at 858-874-5404 or email [email protected].
Wawanesa General Insurance Company is an equal opportunity employer and is committed to a diverse workforce. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individuals protected status: race/ethnicity, color, religion, creed, sex/gender, sexual orientation, gender identity/expression, marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation to assist in the application process. You may request reasonable accommodations by calling the Human Resources department at 858-874-5404 or emailing Human Resources at [email protected].
If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.
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