Refer below responsibility and qualifications to submit application at Flipkart Job.
Job Title: Jobs In Flipkart Apply Now
Location: (Work From Home)
Company: Flipkart
Qualifications: 12th Pass or Equivalent
Job Type: Full-time/Part-time
Salary: ?14,000.00 ?20,000.00 per month
Schedule: Fixed shift
Supplemental Pay: Overtime pay
Experience: Freshers can apply
Jobs In Flipkart Apply Now
Key Responsibilities:
Respond to inbound customer calls and inquiries in a professional and courteous manner.
Provide accurate information regarding products, order statuses, and Flipkart policies.
Assist customers with order placements, modifications, returns, and cancellations.
Resolve customer complaints and issues effectively while ensuring customer satisfaction.
Document customer interactions and maintain accurate records in the CRM system.
Collaborate with team members and other departments to enhance customer service quality.
Stay updated on Flipkart products, services, and promotions.
Flipkart Career
Qualifications:
High school diploma or equivalent; a bachelors degree is preferred.
Excellent communication skills in English; knowledge of regional languages is a plus.
Strong problem-solving skills and a customer-centric approach.
Ability to work independently and manage time effectively in a remote work environment.
Previous experience in a call center or customer service role is an advantage, but freshers are welcome to apply.
12th Pass