Job Description:
We are seeking a dedicated and passionate Live Chat Representative to join our team at Tesla’s Fort Worth, Texas location. This is a part-time, entry-level position that allows you to work from the comfort of your own home. As a Live Chat Representative, you will be responsible for providing exceptional customer service and support to online users who have inquiries or issues… related to Tesla products and services.
Responsibilities:
– Respond to customer inquiries and provide accurate information through live chat messages
– Assist customers with troubleshooting technical issues with Tesla products
– Provide guidance on product features, pricing, and availability
– Escalate complex issues to the appropriate department or supervisor
– Maintain a positive and professional attitude while interacting with customers
– Meet or exceed performance goals and targets set by the company
– Stay up-to-date on product knowledge and company policies
– Collaborate with team members to improve overall customer experience
Requirements:
– 0 years of experience required; training will be provided
– Strong communication skills, both written and verbal
– Excellent customer service and problem-solving skills
– Ability to work independently and adapt to changing situations
– Strong decision-making skills and the ability to prioritize tasks
– Must have a dedicated home office with high-speed internet connection
– Must be available to work flexible hours, including evenings and weekends
Benefits:
– Visa sponsorship for qualified candidates
– Retirement plan options available
– Joining bonus for new hires
– Opportunities for ongoing learning and professional development
Equal Opportunity Statement:
Tesla is an equal opportunity employer and is committed to diversity in the workplace. We actively encourage applicants of all backgrounds to apply for this position.
Deadline to Apply: May 1, 2024
If you meet the requirements and are excited about the opportunity to work with a leading technology company like Tesla, we encourage you to apply for the Live Chat Representative position today!
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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