We are seeking a motivated and customer-focused individual to join our remote Customer Support team as a Live Chat / Tele Chat Support representative. In this role, you will be responsible for providing exceptional support to our customers through live chat and telephone interactions. If you have excellent communication skills and a passion for helping others, we want to hear from… you!
Responsibilities:
Respond to customer inquiries and issues via live chat and telephone
Provide timely and accurate information to customers
Troubleshoot technical issues and escalate as needed
Ensure customer satisfaction by delivering high-quality support
Document customer interactions and resolutions
Qualifications:
Excellent communication skills, both written and verbal
Customer service experience preferred
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving skills
Proficiency with live chat and telephone support tools
If you are looking for a remote position where you can make a difference and help customers, apply now to join our dynamic Customer Support team!
How to apply: Click on the Apply Now button to apply through Zapid Hire