You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful… to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let’s lead the way together.
Description:
Retain and profitably grow a limited number of our largest most strategic T&E/Supplier Payment customers. Qualified candidate must provide proactive consultation to develop strong customer relationships and to drive program growth, profitability, client satisfaction and retention.
How will you make an impact in this role?
Create strategic vision, action plans and set goals in a manner that will encourage opportunities for global expansion and cross selling
Ownership of global strategic business plans that incorporate strategies and actions for penetrating relationships across business units and service units including metrics of success and regular, formal reviews
Maintaining detailed understanding of customers industries, business and organizational goals and objectives
Accountability in developing broad and deep relationships at all levels organizationally and globally- both internally and externally
Understand and communicate the Global Corporate Payments value proposition on a customer by customer basis, and be able to quantify that value for each client
Work with key contacts across Amex to cross-sell complimentary products and services designed for Commercial Card clients including B2B Payment Solutions and T&E Payment Products
Consult with client and interface with key linkages and operations to ensure that service quality and contractual obligations are met/exceeded
Resolve issues using formal project and or action plans when required
Interpret and analyze client P&Ls to create consultative strategies to improve key drivers and margin
Minimum Qualifications
Experience in developing and managing a pipeline of multiple opportunities, researching and understanding customer needs and planning strategically to progress the pipeline through solutions selling
Ability to develop, execute and complete a Work Plan, Strategy and Action Plan. Show the skill set to assemble and deliver a presentation telling a clear, concise story aimed at the specific outcome(s) with Procurement, Finance and Treasury professionals
Strong project management skills to facilitate SME involvement in designing and implementing effective programs
Understand, discuss, negotiate, explain and present products, economics and financials
Ability to lead discussions and influence decisions
Maturity of judgement in client and internal situations
Strong analytical skills
Ability to effectively leverage internal resources
Strong customer service skills and responsiveness
Polished, professional negotiation and selling skills
Solid knowledge of Global Corporate Payments products and services
Ability to drive results
Strongest candidates will have:
Minimum of five years of Commercial Card Relationship Mgmt/Consulting/Sales experience
Understanding of Procure-to-Pay (P2P) processes and Accounting/ERP Systems
Program management skills and experience, ideally leading global teams
Project management skills and experience
Negotiation and contract management experience
Broad understanding of the competitive environment within the Commercial Card and P2P space
Understanding of Treasury functions and T&E management
Understanding of Meetings and Events management is a plus
Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions