You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let’s lead the way together.
As colleagues… at one of the most iconic brands in the world, we play a major role in building authentic relationships with customers who impact life and business around the world. Here, creativity and inspired storytelling combine with powerful data-based marketing and hyper-personalised digital communication to drive business results.
The UKCS Acquisition Strategy & Planning team is passionate about leveraging the latest data analytics tools and capabilities to help peers and Senior Leaders understand our performance, allowing them to make data-driven decisions to maximize the reach and impact from our digital acquisition and marketing activities.
The Marketing Data Analyst will lead our downstream reporting and analysis initiatives, supporting the Acquisition team with dashboards, ad-hoc reports and insights to drive continued growth in acquisition volume and improvements in investment efficiency.
How will you make an impact in this role?
Lead UKCS Marketing and Acquisition downstream reporting (demographics, spend/engagement, gaming), running BAU and campaign analysis and building dashboards.
Contribute to the acquisition strategy for UK Card Services by identifying and proposing new insights
Maintain and implement a pipeline of ad-hoc analysis and map opportunities to implement new reports
Build relationship and collaborate with wider UK and ICS Marketing teams, Finance, COE, EDDS and external data providers and benchmarking partners
Coordinate projects and liaise with data teams regarding automation opportunities
Minimum Qualifications:
Expert level Excel data analysis and visualization
Ability to manipulate large amounts of data and build automated reporting solutions
Strong programming skills in SQL and/or HIVE
Advanced Power Point skills, including creating charts and graphs
Highly numerical and financial/business acumen
Strong attention to detail and organisational skills required
Proficiency in analysing data and presenting valuable insights from large and complex datasets in a concise and compelling manner for diverse audiences (including senior leaders)
Clear and confident communication (written and verbal)
Highly motivated, resilient and proactive self-starter who can take initiative
Creative and innovative thinker, intellectually curious with the ability to challenge the status quo
Ability and experience working with a wide array of stakeholders and influencing them
Team-oriented with strong relationship management and interpersonal skills, confident in leading projects and excellent process management ability
Comfortable working with agility and at pace, finding a way around obstacles and challenges effectively and with a positive attitude
Desired skills:
Proficiency in data visualization tools such as Tableau/Power BI is a plus
Python experience is a plus
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations