About the position
The Medical Procedure Scheduler is responsible for scheduling patient testing, procedures, and admissions while ensuring accurate insurance information is obtained and entered into the system. This part-time role is crucial for maintaining high-quality patient care and efficient operations within the healthcare setting.
Responsibilities
Answer incoming calls in a timely and professional manner
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Schedule all patients for ancillary, surgical, and medical testing/procedures through the applicable scheduling module (i.e. Meditech)
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Select accurate insurance carrier plans and inform the patient or physician office staff of any carrier that is out of network
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Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module
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Ensure that any edits are performed in the scheduling module
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Ensure physician orders are indexed appropriately
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Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time
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Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system
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Select the correct patient medical record number consistently
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Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available
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Utilize appropriate method/tool to communicate with Patient Access and other facility departments as necessary
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Edit medical accounts to appropriate status per facility or SSC standards and guidelines
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Receive, maintain, and index physician orders per facility and SSC standards and guidelines
Requirements
High school diploma or GED preferred
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Minimum of one year of related experience required, preferably in healthcare. Relevant education may substitute experience required.
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Work from home employees are required to have wired high speed internet 25 MB Download 6 MB Upload
Nice-to-haves
Benefits
Comprehensive medical coverage
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Additional options for dental and vision benefits
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Life and disability coverage
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Flexible spending accounts
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Supplemental health protection plans
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Auto and home insurance
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Identity theft protection
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Legal counseling
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Long-term care coverage
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Moving assistance
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Pet insurance
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Free counseling services
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401(k) Plan with a 100% match on 3% to 9% of pay
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Employee Stock Purchase Plan with 10% off HCA Healthcare stock
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Family support through fertility and family building benefits
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Referral services for child, elder and pet care
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Consumer discounts through Abenity and Consumer Discounts
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Education assistance
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Colleague recognition program
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Time Away From Work Program
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Employee Health Assistance Fund